Return & Refund Policy – Denvik

Return & Refund Policy – Denvik

Last Updated: June 2026

At Denvik, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 7-day return policy under the following terms.

Return Eligibility

You may request a return within 7 days of receiving your order if:

  • The item is unused, unworn, and in its original condition.

  • All original tags, packaging, and accessories are included.

  • The product is not damaged due to misuse or improper handling.

  • You can provide proof of purchase or order confirmation.

Non-Returnable Items

We do not accept returns for:

  • Used or damaged products.

  • Products returned without original packaging.

  • Items damaged after delivery due to customer handling.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review your request and arrange a replacement or refund where applicable.

Return Process

To initiate a return:

  1. Contact our customer support team within 7 days of receiving your order.

  2. Provide your order number and reason for return.

  3. Once approved, return instructions will be provided.

  4. After inspection of the returned item, we will notify you regarding approval of your refund or exchange.

Refunds

Once your return is approved:

  • Refunds will be processed within 7–10 business days.

  • Shipping charges are non-refundable unless the return is due to our error.

  • Refunds will be issued through the original payment method where possible.

Exchanges

We offer exchanges for products that arrive damaged, defective, or incorrect, subject to stock availability.

Contact Us

For return, refund, or exchange requests, please contact us:

Website: www.denvik.pk
Email: [Your Support Email]

Thank you for shopping with Denvik.